NEED TO CLAIM YOUR ORDER? CONTACT US!

You can claim an order after purchasing through either emailing us at support@shopzynthex.com, or joining our Discord server!

Refer to our step by step instructions below for more information on how to claim using our Discord server.

  • STEP ONE: BUY YOUR ITEM!

    Find ANY Grow A Garden package from our store, add it to your cart and click buy now! We accept hundreds of payment methods from around the World. After purchasing, make sure to screenshot your confirmation page. Or, you find the confirmation email from Shopify in your emails!

  • STEP TWO: OPEN A LIVE TICKET

    Click here to join our Discord server! Here, you will find the "claim-here" channel and create a ticket, complete the form that the ticket prompts you (your order number found in your email after purchase, your username and the product name you bought), and that's it!

  • STEP THREE: GET YOUR ORDER - JUST LIKE THAT

    One of our agents will get back to you and instruct you to join their game, where they will gift you the item directly to your inventory! The amount of time it takes for an agent to get to you depends on our availability, but don't worry, you will be pinged when